Rule: 25-30.355 Prev   Up   Next

Rule Title: Complaints
Department: PUBLIC SERVICE COMMISSION    Add to MyFLRules Favorites
Add to MyFLRules Favorites
Division: Departmental
Chapter: WATER AND WASTEWATER UTILITY RULES

Latest version of the final adopted rule presented in Florida Administrative Code (FAC):

VIEW_RULE Effective Date: 6/21/2018
History Notes: Rulemaking Authority 350.127(2), 367.0812(5), 367.121(1) FS. Law Implemented 367.0812(1), 367.111, 367.121(1) FS. History–New 9-12-74, Formerly 25-10.70, 25-10.070, Amended 11-10-86, 6-21-18.
References in this version: No reference(s).
History of this Rule since Jan. 6, 2006
Notice /
Adopted
Section Description ID Publish
Date
View Text Final
25-30.355
Complaints 20485156 Effective:
06/21/2018
View Text Proposed
25-30.130
......
To amend the rules to update and clarify water and wastewater utilities’ requirements for responding to and keeping a record of customer complaints Docket No. 20170222-WS 20355467 5/2/2018
Vol. 44/86
View Text Workshop
25-30.130
......
The purpose of this workshop is to obtain stakeholder comment on the amendment of the water and wastewater rules listed above. Docket No. 2....
  March 1, 2018, immediately following the Commission’s Agenda ....
  Room 105, Gerald L. Gunter Building, 2540 Shumard Oak Boulevard, ....
20043321 2/7/2018
Vol. 44/26
View Text Workshop
25-30.130
......
Water and wastewater utilities’ requirements for responding to and keeping record of customer complaints Undocketed. One or more Commissioners ....
  June 27, 2017, 9:30 a.m.
  Room 105, Gerald L. Gunter Building, 2540 Shumard Oak Boulevard, ....
19063815 6/9/2017
Vol. 43/112
View Text Development
25-30.130
......
To amend the rules to update water and wastewater utilities’ customer complaint recordkeeping requirements and requirements for responding to customer complaints Undocketed. 18575226 2/8/2017
Vol. 43/26
View Text Final
25-30.355
Complaints 1499152 Effective:
11/10/1986